Meega Terms and Conditions – Malaysia Platform Guidelines

1 Introduction

Welcome to meega, an online gaming platform developed and operated exclusively for players in Malaysia. These terms and conditions ("Agreement") govern your access to and use of the meega.win website, the meega mobile app, and all services provided under the meega brand.

By registering an account or using any part of the meega platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions in this document, together with the Privacy Policy and any additional guidelines displayed on the platform.

Meega reserves the right to update or amend these terms and conditions at any time. Any changes will be communicated through the platform and will take effect immediately upon posting. Continued use of the platform after such changes constitutes your acceptance of the amended terms.

2 Member Eligibility

To use meega's services, you must meet all of the following eligibility requirements:

• At least 18 years of age at the time of registration
• Legally eligible to enter into binding agreements in the jurisdiction of your residence
• Not located in any country or region where use of the meega platform is prohibited by local law
• Register with accurate, current, and complete personal information
• Have never been banned or suspended by meega previously
• Acting on your own behalf and not as an agent or representative of a third party

3 Registration and Account Management

Each individual is permitted to hold only one meega account. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or payment methods — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any balances and winnings.

During registration, you are required to provide accurate and truthful information, including your full name, date of birth, email address, and phone number. This information will be used for KYC and identity verification before any withdrawal is processed.

• You are solely responsible for the security of your password and account
• Never share your login credentials with anyone
• Notify meega immediately if you suspect unauthorized access to your account
• Meega is not liable for any losses resulting from unauthorized access arising from your own negligence
• Two-factor authentication (2FA) is strongly recommended for added security

4 Deposits and Withdrawals

Meega supports a wide range of local Malaysia payment methods including FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfers. All financial transactions are protected with banking-grade encryption to keep your funds secure.

Deposits are usually credited to your account within minutes. If a deposit is not received within 30 minutes, please contact the meega support team via live chat.

• The minimum deposit amount is RM 10 for most payment methods
• Withdrawals are processed within 1–24 hours for accounts that have completed full KYC verification
• Withdrawals can only be made to the same payment method used for the deposit
• Accounts must complete full KYC verification before the first withdrawal is processed
• Meega reserves the right to request additional documents for large withdrawal amounts
• All withdrawals are subject to anti-fraud checks and AML compliance

5 Bonuses and Promotions

Meega offers a variety of bonuses and promotions to members, including welcome bonuses, free spins, weekly cashback, and various other periodic offers. Each bonus is subject to specific terms stated on the relevant promotions page.

Wagering requirements are conditions that must be met before bonus funds or winnings derived from bonus funds can be converted into withdrawable cash. The applicable wagering requirements will be clearly stated in the promotional details of each bonus.

• Bonuses are valid for gaming use on the meega platform only
• Each promotion has an expiry period that must be observed
• Meega reserves the right to void bonuses if there is evidence of misuse
• Each member is eligible for one welcome bonus only
• Bonuses cannot be transferred or directly exchanged for cash
• Games that contribute to wagering requirements may vary by bonus type

6 Game Rules

All games offered on the meega platform use a Random Number Generator (RNG) certified by independent third parties to ensure fairness and accurate probabilities. The RTP value for each game is displayed transparently in the relevant game information.

The outcome of all games is final and may not be disputed unless a clear technical error has occurred. In the event of a technical failure or connection disruption during a game session, the relevant wager will be voided and the funds returned to your account.

• Players are responsible for understanding the rules of each game before playing
• A free demo mode is available for players to learn the games without any risk
• Meega reserves the right to suspend or void games in the event of a technical error
• Any winnings resulting from technical errors or software faults are void
• Automated strategies or software designed to exploit games are prohibited

7 Acceptable User Conduct

Meega provides a safe and enjoyable gaming environment for all members. All users are required to conduct themselves with respect and responsibility while using the platform, particularly in features that involve interaction with other players.

The following activities are strictly prohibited and may result in account suspension or closure:

• Fraud, collusion, or any form of game manipulation
• Use of automated software (bots) or tools that provide an unfair advantage
• Money laundering or any suspicious financial activity
• Attempts to hack, disrupt, or damage meega's systems
• Sharing account credentials or selling your account to another party
• Any form of abuse, harassment, or threats directed at staff or other players

8 Account Closure and Suspension

You are free to close your meega account at any time by contacting our customer support team. Prior to closure, all eligible balances will be processed for withdrawal to your registered payment method, subject to the applicable terms.

Meega reserves the right to suspend or terminate your account in the following situations:

• Violation of any of these terms and conditions
• Failed identity verification or false information provided during registration
• Fraudulent activity, money laundering, or violation of applicable laws
• Requests from relevant authorities
• Account inactivity exceeding 12 consecutive months
• Self-closure requests for responsible gaming reasons

9 Privacy and Data Protection

Meega takes your privacy seriously. The collection, use, and protection of your personal data is governed by our separate Privacy Policy, which forms part of this agreement and should be read together with these terms and conditions.

In short, meega only collects data necessary for platform operations, uses 256-bit SSL encryption for all data in transit, does not sell your personal data to third parties, and complies with international data protection standards. For full details, please refer to Privacy Policy us.

10 Liability Limits

The meega platform is provided "as is" without any implied warranties. meega is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to gaming losses, service disruptions, or technical issues beyond our control.

• Meega does not guarantee that the platform will always be available or free from technical errors
• We are not liable for losses resulting from internet connection issues on the user's end
• Meega's maximum total liability under any circumstances is limited to the amount deposited in your account
• Players are solely responsible for the game decisions they make

11 Amendments to Terms and Conditions

Meega reserves the right to amend, update, or replace these terms and conditions at any time without specific prior notice. However, we will endeavour to communicate material changes via in-platform notifications or email to your registered address.

It is your responsibility to review these terms and conditions periodically. The "Last Updated" date at the top of this page will always reflect the latest version. Continued use of the meega platform after any changes are published constitutes your acceptance of the amended terms.

12 Contact Us

If you have any questions, concerns, or feedback regarding these terms and conditions, the meega team is always ready to help. You can reach us through the following channels:

• In-platform live chat — available 24 hours a day, 7 days a week
• Support email: [email protected]
• Visit the FAQ section on the platform for answers to common questions